What types of cards do you offer?
What materials do you use for printing?
We use high-quality PVC sheets imported from trusted sources for all of our card printing. This ensures that your cards will be durable and long-lasting.
Can I customize my cards?
Yes, you can customize your cards with your own design or text. However, please note that we do not edit any government ID documents that are used for identification purposes, such as driving licenses, Any PVC Card PAN cards, and other government IDs
What is the turnaround time for orders?
Our standard turnaround time for orders is 8-10 business days, including 1-2 days for printing and the transit time of the carrier. We offer a range of shipping options at different price points, including registered post, semi-express, express, and Bluedart. Delivery times may vary depending on the carrier and are beyond our control. Please see the following table for shipping options and estimated delivery times:
|Shipping Option||Price||Estimated Delivery Time|
|Registered Post||INR 40||8-10 business days|
|Speed Post||INR 60||5-6 business days|
|DTDC||INR 100||4-6 business days|
|Bluedart||INR 200||4-5 business days|
How do I place an order?
To place an order, simply follow these steps:
- Go to the product page on our website and click on the “Upload” section.
- Upload an image of the front and back sides of your card in PDF, JPEG, or PNG format. If you have a single file that contains both the front and back sides, you can upload it in the “Front” field and we will automatically separate the front and back sides for you. If your file is password-protected, be sure to include the password in the designated field.
- Click the “Add to Cart” button to add your order to your cart.
- Follow the prompts to complete the checkout process and submit your order.
What is your return policy?
As we offer printing services, we are unable to accept returns or issue refunds. We recommend double-checking your files before uploading them to ensure that they are correct. If you need to make changes to your file after uploading it, please contact our support team immediately. We may be able to exchange your file before it is printed, but this will incur additional charges. Please note that once a card has been printed, we are unable to make any changes or exchanges
How do I track my order?
Yes, you can track your order by using the tracking number provided to you. We will send you a photo of your card and the tracking information via WhatsApp to the number you registered with us, as well as via email to the address you registered with us. You can then use the tracking number to track your order on the carrier’s official website. If you have any difficulty tracking your order, please don’t hesitate to contact us for assistance.
Do you offer bulk discounts?
Yes, we do offer bulk discounts for orders of a certain minimum quantity (MOQ). For more information on our bulk discount rates and to place a bulk order, please contact our support team.
How do I contact customer support?
You can reach our customer support team through the following channels:
- Phone: Call 8668469325 or 9284608837. If you are unable to connect or do not receive a response, we will call you back as soon as possible.
- WhatsApp: Chat with us at 8668469325. Please note that we do not accept voice or video calls on WhatsApp.
- Email: Send us an email at firstname.lastname@example.org and we will get back to you as soon as possible.